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BasvanIngen-7940 avatar image
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BasvanIngen-7940 asked abrahamflores-1914 commented

Event ID 153 Disk IO operations (Server 2019 Guest VM - HyperV) becomes unresponsive and reboots

I have exactly the same issue as described here:

https://social.technet.microsoft.com/Forums/en-US/9750ec7c-418c-4d49-b9f5-926ea3738af3/event-153-io-operations-issue-on-system-disk?forum=ws2016#9750ec7c-418c-4d49-b9f5-926ea3738af3
@OzFenric2 Did you find a solution?

Does anyone have a solution?

SuperMicro Server
2x Samsung SSD in RAID 1
Server 2019 HyperV

The issue occurs on a guest VM (Server 2019). It is used ad RDS server with Chrome, Google drive, Adobe Reader.

I also have ID 2004 Resource-Exhaustion-Detecor after the disk errors occus saying:
"This programs used the most virtual memory GoogleDriveFS.exe (4488) used 61284134912 bytes, svchost.exe (1552) used 1036701696 bytes, en sqlservr.exe (5752) used 674308096 bytes."

The server worked without any problems for a year until the end of February.


windows-server-2019windows-server-hyper-v
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XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered XiaoweiHe-MSFT edited

Hi,

Please check the detailed information of the disk 153, please provide a screenshot like below:

78604-image.png

Also, please check the following link to learn more about disk 153:

https://docs.microsoft.com/en-us/archive/blogs/ntdebugging/interpreting-event-153-errors

Besides, please try to open cmd as administrator, then run sfc /scannow, and run chkdsk /f /r on the volumes of the VM, check if there are any errors. Please backup the data on the volume before running chkdsk.

Thanks for your time!
Best Regards,
Anne


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image.png (47.3 KiB)
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BasvanIngen-7940 avatar image
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BasvanIngen-7940 answered

Hi Anne,

This is the screenshot:

78681-schermafbeelding-2021-03-17-om-083650.png



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XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered abrahamflores-1914 commented

Hi,

According to your screenshot, 00, 04 means:

00: SCSI (SCSISTAT_GOOD)
04: SRB (SRB_STATUS_ERROR)

Please check if the disk on the Hyper V host that stores the VHD also has error 153.

Generally, the discretion of the driver writer for SRB_STATUS_ERROR. So, it's also recommended to turn to the Hard drive vendor for better help.

https://docs.microsoft.com/en-us/windows-hardware/drivers/storage/error-handling-in-scsi-miniport-drivers

Thanks for your time!
Best Regards,
Anne


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Hello,

I amgetting this event ID 153 code: 0028: 00 00 0b 8A. What does 8A mean?

My virtual machines are extreamly slow and I do now know what else I can do.

Regards,
Abraham.

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