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StephenWilliamson-9481 asked ·

CU updates on server 2012 r2 help

Hi Guys, I have couple of servers that are not taking any of the rollsups at all, every other update install correctly but the monthly ones fail, as far back as i can go its been like this, I have checked the updates through PS (Get-Hotfix) and went through them 1 by 1 lol and could not see any in there. Is there something i'm missing or should be doing as im at a loss. Cheers for taken the time to read this and if i'm posting in the wrong place pease let me know. Cheers

windows-server-2012
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DSPatrick answered ·

If your installation media was a gold or RTM version then you'll need to install this set as a prerequisite. When 2012 R2 RTM'd the updates were called rollups and were not cumulative and they also had to be installed sequentially in correct order.
https://www.microsoft.com/en-us/download/details.aspx?id=42153
https://www.microsoft.com/en-us/download/details.aspx?id=42334


then at this point; or if you installed Windows Server 2012 R2 with Update then you can start using the cumulative updates here.
the latest SSU
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4566425


followed by the latest Monthly Rollup
The latest always contains new fixes plus the previous monthly update.
https://support.microsoft.com/en-us/help/4009470/windows-8-1-windows-server-2012-r2-update-history

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StephenWilliamson-9481 answered ·

Thanks for this really appreciate your time and guidance. I checked there and can see 2 of the updates are installed (KB4566425 and KB2919355) but not KB2919442. Would I better uninstalling these and then install them in the correct order or is it ok to install KB2919442 and tray the Monthly Rollup?

Again thanks pal its good to know there is help out there :)

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DSPatrick answered ·

What the result of (PowerShell)?

(Get-HotFix | Sort-Object -Property InstalledOn)






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StephenWilliamson-9481 answered ·

It looks like

KB2919355 was installed 22/11/2014
&
KB4566425 was installed 16/07/2020

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DSPatrick answered ·

Then you can follow up with the latest cumulative update.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4601384

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StephenWilliamson-9481 answered ·

78341-image.png





Just got another failed attempt on installing it


image.png (66.9 KiB)
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DSPatrick avatar image
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DSPatrick answered ·

You can try the manual steps here.
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually
and
sfc /scannow
dism /online /cleanup-image /restorehealth

otherwise you'll need to check the \windowsudate.log, \cbs.log files for clues. Debugging windows is beyond scope of forums support so if further assistance wer needed you can start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness

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