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TristanWolff-8195 asked TristanWolff-8195 edited

I don't own nor have setup the authenticator app yet it asks for a code.

Recently my school e-mail asked for my Microsoft Authenticator code from the app. However, I don't own the app, and when I tried to login to the app with my school e-mail it looped me asking for the same code despite trying to login on the app.

I contacted my school, and they directed me here as I was told it's out of their control. They further said this was a known problem, but I'm wondering if there is anything Microsoft can do on their end to fix said problem.

I appreciate the help,

Tristan

edit* - heres the error message that it gives me.

Request Id: f9fb2206-ba53-4858-b40e-72c33936a400
Correlation Id: aa8047bc-bbe2-4cc1-8916-ab72197d60e3
Timestamp: 2021-03-16T17:17:44.648Z

microsoft-authenticator
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