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JaxPlanet-9550 avatar image
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JaxPlanet-9550 asked GraceHE-MSFT commented

why does remote desktop file copy freeze hang

I use Windows 10 to connect to multiple Windows 10 and Server 2012R2/2016 computers. I have not made any changes to the security settings on the computers or firewalls between them.

Recently, I have been unable to copy files between computers using RDP. For example, I open the local computer's C: drive on the remote computer. I right click on the item I want to copy/move to the remote computer and it hangs. When I select cut from the file menu, it also hangs. Does not matter if the file is 5KB or 20MB. I can browse the entire C: drive but it won't let me copy and paste any files from it or to it.

Again this is recent, a couple week ago, this worked on all remote computers.

The only workaround I have found is that it will allow me to transfer files using Robocopy at the command prompt.

Anyone know how to correct this problem or have the same problem?

Thank you in advance!

remote-desktop-client
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Hi,
Thank you for posting your query. According to your description, more information would be grateful.

What is the version of RDP you are using?
If using another PC to RDP to the servers and clients, would you encounter the same issue?

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Hi,
We are looking forward to your reply and ready for help.

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Hi,
How is it going?

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0 Answers