question

sns1 avatar image
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sns1 asked ·

Workflow error after migration

Workflow error after migration.
I would say not exactly migration, but it appears to be having some issue. Please refer below response from end user.
Please find user response in the attached screenshots c1,c2 and c3 ( in order)
78611-c1.jpg78528-c2.jpg78546-c3.jpg


Please suggest what end user exactly trying to say and what he wants.
however I have compared 2010 and 2016 workflows ( before migration and after migration )

please find attached email body for 2010 workflow and 2016 workflow
highlighted one is missing in 2016, is it causing a problem?
78578-2010worfklow.jpg78579-2016workflow.jpg


office-sharepoint-server-administration
c1.jpg (72.5 KiB)
c2.jpg (97.1 KiB)
c3.jpg (58.8 KiB)
2010worfklow.jpg (53.6 KiB)
2016workflow.jpg (56.2 KiB)
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sns1 avatar image
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sns1 answered ·

It is resolved after clearing the cache

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@sns1,

Thanks for your contribution!

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AllenXu-MSFT avatar image
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AllenXu-MSFT answered ·

Hi @sns1,

As per my understanding, the end user is confused about why variable [%Current Item:ePOD Variation%] in the email body is wrongly displayed. In the screenshot given by the end user, variable [%Current Item:ePOD Variation%] is displayed as DRL008A in email subject but as RPY0014A in email body. So the end user decided to delete [%Current Item:ePOD Variation%] in email body and he found that the workflow to workflow didn't apply his changes. Everything goes on like what is in his first screenshot. In short, the user changed the workflow from the screenshot given by you above(2010) to below(2016), but he found changes didn't been applied.

I would suggest you re-create same workflow and re-publish it to your SharePoint. To see if the new workflow works normally in your end.


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Hi Allen Xu,

It is same workflow in 2010 and 2016, only highlighted one ([%Current Item:ePOD Variation%]) in 2010 is missing in 2016
it is lengthy workflow, and everything is same in 2010 and 2016.

justing adding [%Current Item:ePOD Variation%] in 2016 as 2010 , will it not fix the issue?

and it is same in 2010 and 2016 again creating workflow it is same right?

what should I suggest to user?
Please explain. THank you

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Hi @sns1,

As said in the end user's description:

So I changed the body of the notification email in my workflow. You can see the variable was removed from the body of the text. After I did this I verified and published it to the server.

So, Isn't this variable [%Current Item:ePOD Variation%] deleted by the user himself in SharePoint 2016?

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sns1 avatar image sns1 AllenXu-MSFT ·

HI ALlen Xu,

Okay. Yes it might have deleted by end user. not sure, I will check with him
so why there is difference in 2010 and 2016 though it is same workflow logic,
why he is facing issue now?

what should I ask to user now? Please help

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