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PaulRyan-1217 avatar image
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PaulRyan-1217 asked ·

Trusted Locations MFA Conditional Access not applying

Hi There,

We have setup a named location in Azure Conditional Access with our organizations IP ranges in CIDR notation format so that users are not prompted for MFA when in the offices.

When looking at the users sign-in information the IP matches what we have in the named location. However when you drill down into the users policy details for our MFA policy the location is displayed as Not Satisfied.

Is there something I am missing with using named locations? We do have the same IP configured under the MFA site multi-factor authentication service settings, trusted IPs but it shouldnt matter if there is a double up correct?

Any help appreciated.

Thanks

azure-active-directory
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TKujala avatar image
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TKujala answered ·

Verify that you have excluded the selected locations (Trusted IP ranges) from the policy. I have attached two picture.

9038-ca.jpg9115-ca2.jpg



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