question

AndrewMacaulay-4648 avatar image
3 Votes"
AndrewMacaulay-4648 asked xrdz-0803 commented

Are the problems with remotewebaccess.com domain and Dynamic DNS service?

Using Windows Server 2016 Essentials setup with the standard (Microsoft provided) <server>.remotewebaccess.com domain for remote access - for the past few days DynDNS has been failing.

Are there wider issues with supporting services?

  1. If I try to remove the current domain so that I can setup again or setup a manual domain it prompts for my user name, checks password but then fails.

  2. If I try to simply setup my own domain, then the request certificate process just hangs.

Are we seeing the deprecation of remotewebaccess.com and the related services, or are there just issues around it at present?



windows-server-essentials
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Where do you put the xxxx.REG file. I'm having the same problem with 2012 after upgrading my router.
.

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Either double click on the file and it will run the import of the file using the Registry Editor (regedit.exe) or run regedit and File/Import the .reg file

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This issue has been plaquing me for days since i clients cert expired. This thread was life saver. Thank you!

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TobiasWidmayer-2833 avatar image
3 Votes"
TobiasWidmayer-2833 answered xrdz-0803 commented
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Yes, this also worked for me also! Need MS to be made aware of the bug AND the fix so that they can include it ASAP. Must admit that I made a .REG file using the info instead of the PowerShell commands (just a preference, but I find them more readable for me to check before applying) but after applying them and rebooting, repair worked finally.

Now just to get Microsoft to acknowledge the issue, understand the fix and get a patch out ASAP!

1 Vote 1 ·

For anyone interested, this is the .REG file that I used, based on the information from https://sbsland.me/category/computers-and-internet/troubleshooting/

 Windows Registry Editor Version 5.00
    
 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727]
 "SystemDefaultTlsVersions"=dword:00000001
 "SchUseStrongCrypto"=dword:00000001
    
 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
 "SystemDefaultTlsVersions"=dword:00000001
 "SchUseStrongCrypto"=dword:00000001
    
 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v2.0.50727]
 "SystemDefaultTlsVersions"=dword:00000001
 "SchUseStrongCrypto"=dword:00000001
    
 [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319]
 "SystemDefaultTlsVersions"=dword:00000001
 "SchUseStrongCrypto"=dword:00000001
6 Votes 6 ·

Hi Andrew, how do I download this REG file? I assume I can just copy and paste the entire text above into a text file and rename it to .reg? I have two 2016 server essentials getting this error since 3/15 and one has lost remote access today.

Thank you so much for posting this fix.

1 Vote 1 ·
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Chris53153-4443 avatar image Chris53153-4443 AndrewMacaulay-4648 ·

Brilliant, thank you. The .reg worked on our Server 2016 essentials box like a charm. I'd been getting the ddns error for a few weeks then finally it started alarming that the certificate was expiring. Thanks to all on this thread for doing Microsofts job for them.

1 Vote 1 ·
ChrisC-6166 avatar image ChrisC-6166 AndrewMacaulay-4648 ·

Thank you, this worked for me. SBS 2016. I prefer the reg file option as well.

0 Votes 0 ·
markpage-7589 avatar image markpage-7589 AndrewMacaulay-4648 ·

Andrew,, Thank you for creating the .reg and solving a problem that microsoft could have easily issued a hot fix for all of us none it professionals that have purchased ms products for our small home office environments to
compete in a digital workspace.

the fix worked great. sb2016 standard

0 Votes 0 ·

SBS 2012 (non-R2).: fix with .reg file works exactly as posted by @AndrewMacaulay-4648

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I am having the same issue with a server 2016 essentials. Most of my clients aren't having known issues because their IP hasn't changed yet if on DHCP. I've fully patched my system.

0 Votes 0 ·

The registry entries below fixed the problem for me on a Server 2012 R2 Essentials install that lost connectivity because of the certificate expiring.

While I was searching for a fix like this I had opened up a ticket with Microsoft because I also had 2 2016 Essentials installs complaining they were unable to update the dynamic dns entry and that their certificates are about to expire.

Microsoft is aware of the issue and has 8 .reg files they sent me to fix the problem in case the .reg file that @AndrewMacaulay-4648 shared below doesn't work on a system. I've shared the zip they sent me below:


tlssettings


0 Votes 0 ·
TobiasWidmayer-2833 avatar image
0 Votes"
TobiasWidmayer-2833 answered clj03-0460 published

I have the same problem, the repair function reports that the domainservice ist not reachable since at least for two days.

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I have the same problem Essentials 2016 same time frame

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AndrewMacaulay-4648 avatar image
0 Votes"
AndrewMacaulay-4648 answered

Yes still not fixed :-(

Minor issue for me as my broadband has fixed IP addresses, but annoying nag through the server status emails...

I must admit that this had me start wondering whether they might be thinking of deprecating this service given that the Essentials Experience stopped further development with 2016 (with effective final "end of life" next year) --- so it has made me consider whether I should be moving to using my own domain (which I have) for this capability, even though this means more work and managing certificate updates rather than the system doing it for me.

It would be nice if we could not only get a response from Microsoft on the problem (and fix) and maybe even have a simple service status dashboard for these services, but also get a clear statement on how long this service will remain available and supported.

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BillHamilton-7607 avatar image
0 Votes"
BillHamilton-7607 answered markpage-7589 commented

It appears that this only effects 2016 servers not 2012 or 2012 R2. I support twelve 2016 Essentials servers and three 2016 Standard servers running the Essentials role and every one of them is having this problem. None of my 2012 or 20212 R2 servers are though. The warning has appeared in the Health reports of these servers every day starting on 3/15/21.

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Interesting - maybe its a bug introduced in a recent patch for Server 2016?

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I am not an IT professional but why would 2012 essentials function if the DNS servers are down. I purchased 2016 essentials for the ease of setting up remote web access and have built my home network around it. Doesnt 2012 use the same remote hosting servers? I know 2016 is nearing MS end of life support and they did the same thing with windows homeserver which i ran for years at homeserver.com.

I do have an evaluation copy of 2012 r2 and would consider a virtual box if that still works but not going to purchase a copy if ms is not going to support DDNS any longer.

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HJP-3606 avatar image
0 Votes"
HJP-3606 answered

i thing, it starts with the last patch from 15.03....
how ever, its an MS Problem an wie can do nothing in our home office!!!

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clj03-0460 avatar image
0 Votes"
clj03-0460 answered

My thanks for the REG file. Worked perfectly.

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CurtisCorriere-8182 avatar image
0 Votes"
CurtisCorriere-8182 answered

The fix didn't work for me unfortunately, but I did find this in the server manager under DNS. It's listing an incorrect IP address along with the correct one. Any idea how I would remove the incorrect one?

81972-capture.png



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Doug-5288 avatar image
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Doug-5288 answered

Exactly what I needed, worked perfectly.

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ultimate26-2485 avatar image
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ultimate26-2485 answered

This REG script works perfectly for me (Server 2016 with Essentials Role installed).
Thank You Very Much!

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ChrisYaskoski-2480 avatar image
0 Votes"
ChrisYaskoski-2480 answered

Still no official fix over a month later ?!

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