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CebrayilTagiyev-1463 avatar image
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CebrayilTagiyev-1463 asked TeemoTang-MSFT answered

Windows Server 2016 restart unexpectedly

Hi community, I have a Windows server 2016 ,it restart unexpectedly with below error.How can I solve this problem?

Note:This is urgent issue,please help me as soon as possible


windows-server
psm-error2.png (20.8 KiB)
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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered

Update system to the latest build.
Then analyze the dump file to find the cause of BSOD.
You may need to replace a broken system file with the healthy one.
Similar case here:
https://social.technet.microsoft.com/Forums/en-US/52a73bc5-fc55-4aa8-ad34-0dfd0ec30153/win-10-bsod-rdr-mrxsmb20sys-fltmgrsys?forum=win10itprogeneral


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DSPatrick avatar image
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DSPatrick answered

Something here may help.
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x27--rdr-file-system

The hardware manufacturer will be your best resource to debug.

--please don't forget to Accept as answer if the reply is helpful--



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