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Roks82-3958 avatar image
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Roks82-3958 asked RaviSrivastava-8379 answered

Azure V-Network Gateway (Point-to-Site) - Save button grayed out

A year ago we've setup a Point-To-Site access for our remote computers. As the local certificate expired I wanted to update Azure with the new one and unfortunately the SAVE button is grayed out. I've tried to delete the old setup and create a new one but the button is still disabled!
I also tried to connect and set it up through Powershell but I have connection issues there as well so this is not workable either.

Any ideas on how to overcome this bug?

BTW slightly disappointing that MS does not offer bug support requests free of charge!

azure-vpn-gateway
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@Roks82-3958 , Please do provide the region and gateway SKU you are working with for further analysis.

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suvasara-MSFT avatar image
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suvasara-MSFT answered suvasara-MSFT commented

@Roks82-3958, This looks like an internal product bug. This requires a deeper investigation, so if you have a support plan, I request you file a support ticket, else please do let us know, we will try and help you get a one-time free technical support. In this case, could you send an email to AzCommunity[at]Microsoft[dot]com referencing this thread and your subscription id.

Thank you for your cooperation on this matter and look forward to your reply.


Please do not forget to "Accept the answer" wherever the information provided helps you to help others in the community.

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Hi,

I am having the same issue when trying to setup client VPN unable to save the configuration(Grayed out). I have also reached out to the support team regards to this issue, can you please help in resolving this issue.79877-clientvpn-issue.png


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clientvpn-issue.png (76.1 KiB)

@Roks82-3958 ,
Greetings,

If you think your question has been answered, click "Mark as Answer" if just helped click "Vote as helpful". This can be beneficial to other community members reading this forum thread.


Best regards
Subhash

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JesusMCruzNarvaez-9519 avatar image
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JesusMCruzNarvaez-9519 answered JesusMCruzNarvaez-9519 published

Same case here. I delete all the configuration of the P2S and the save is not working either.

Please help.

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Chaitanya-9761 avatar image
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Chaitanya-9761 answered

Same case, i am unable to view the save option the client VPN (P2S). Save option is greyed out.
79437-image.png



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PaulJones-1275 avatar image
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PaulJones-1275 answered

I have also been experiencing this issue, but was able to workaround it, as follows. (I never said it was elegant, but it got the job done for me!!)

  1. Navigate to the point-to-site configuration page (the one featuring the greyed out button)

  2. Press F12 to access developer tools

  3. Add a css rule like: .fxc-section-wrapper { display: block!important; }

  4. This will spew a load of mess onto the form... BUT crucially - causes some hitherto hidden controls to be revealed

  5. In the "Authentication type" drop down-thing, I unchecked and re-checked Azure certificate

  6. Then the Save button magically became enabled!

Hopefully this will be fixed and my weird hack will not be needed for much longer :/






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OliverSayers-0981 answered
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RaviSrivastava-8379 avatar image
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RaviSrivastava-8379 answered

I'm facing the same issue on 3 different subscriptions/accounts.
Can this be fixed?

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