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SarahQuam-6636 avatar image
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SarahQuam-6636 asked emizhang-msft commented

I already purchased microsoft but it's not showing up

I purchased microsoft office back in february and i thought i had it installed properly but now its now showing that i even purchased it

office-deployment
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Hi @SarahQuam-6636,
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emizhang-msft answered

Hi @SarahQuam-6636,
Did you mean you cannot find Office application in PC?
What version of Office did you purchase?
I suggest you refer to this support article about how to download and install Office 365 or Office 2019 on a PC or Mac:
https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

If you need more help about this problem, please be a bit more precise to explain it so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.


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