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AarushiSrivastava-2397 avatar image
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AarushiSrivastava-2397 asked XiaoweiHe-MSFT edited

Enabled Virtulization

I have a problem I had enabled virtualization and now my windows 10 isn't responding it's just stuck on "Getting windows ready don't turn off your computer " What should I do to get my windows 10 get back normal Any suggestions?? It's been 1 hour like that

windows-10-hyperv
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XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered XiaoweiHe-MSFT edited

Hi,

We may try to wait for some more time, maybe it hasn't finished installing the Hyper V role.

If the step is totally stuck, we may try to force a shutdown of the machine, then try to boot in the safe mode, check if it could work.

Below is an article about how to deal with stuck on "Getting windows ready don't turn off your computer", for your reference:

https://thegeekpage.com/getting-windows-ready-dont-turn-off-your-computer/

(Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.)

Besides, I'd like to check what is the edition of Windows 10, please check if the Windows 10 meet the requirements to install Hyper V role:

https://docs.microsoft.com/en-us/virtualization/hyper-v-on-windows/reference/hyper-v-requirements

Thanks for your time!
Best Regards,
Anne


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