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zarbm avatar image
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zarbm asked ·

Can't get Remote Desktop to connect.

I've made sure I have the same version of RD (10.2.1810.0) downloaded on the host and client. I keep getting the error


"You have been disconnected because another connection was made to the remote PC."
Error code: 0x516
Extended error code: 0x0
Activity ID: {0601ed64-0a52-479f-b93d-ae5888b30000}

Both PC's are on the same network.
Host is running: Windows 10 Pro 1909
Client is running the same.

windows-remote-desktop-serviceswindows-remote-desktop-client
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Hi,
We are looking forward to your reply and ready for help.

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Hi,
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DSPatrick avatar image
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DSPatrick answered ·

Also try connecting by ip address.

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I am connecting by IP address, I also tried specifying what port to use given by the host PC. Neither gave a positive result.

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DSPatrick avatar image
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DSPatrick answered ·

Make sure the account used has a password assigned.

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GraceHE-MSFT avatar image
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GraceHE-MSFT answered ·

Hi,
Thank you for posting your query. According to your description, here are some suggestios. And more information would be grateful.

Are you using the latest version of RD Connection app? If not, please try the latest or the former version. Would this make a difference?

How are RDS roles distributed in your environment?
There is a restriction on the number of simultaneous RDP sessions – only one remote user can work at a time. If you want more than 2 concurrent connections, you will need to install the Remote Desktop Session Host (RDSH) role and buy "Remote Desktop Services client access licenses" (RDS CALs) for people to connect.

Please check from the group policy , whether the connections has been limited to only one user.
Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > limit number of Connections: set to Disabled or Not Configured

Best Regards,
Grace

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