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1nf1n1t3-5148 asked TeemoTang-MSFT commented

Windows Hello Pin Reset does not Work

I have reset my pin numerous times and it never seems to take. I believe this may be a common issue, what are the solutions?

windows-10-general
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KapilArya avatar image
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KapilArya answered

Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-pin-not-working-in-windows-10

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered

Check this solution to see the result
Unable to change Windows Hello Pin
https://answers.microsoft.com/en-us/windows/forum/all/unable-to-change-windows-hello-pin/8d0c1be7-9416-485e-98c7-509fbdba1889
Show/hide and check Hidden items
navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc folder
take ownership of the folder
Delete or rename to NGC.old this folder to reset the PIN.


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