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RaviPadol-0680 avatar image
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RaviPadol-0680 asked SunnyQi-MSFT commented

Trouble installing or downgrading wireless driver. Error: The software package cannot be installed on your system

Hi Team,

need and help.79128-pastedimage-0.png79129-pastedimage-0-1.png

I am trying to install the wifi driver for dell E7250 (on three machine). but i get an below error The software package cannot be installed on your system.

I have reimage machine, tried Dell command , tried it manual installation , tried sereval wifi driver version from manufaturing website.

Also , I spoke with Dell and still they are struggling to get solution for it.
Therfore i thought speaking with Intel , since this Intel 8260 7265 3165 7260 WiFi Driver. and suggested folow below
https://www.intel.com/content/www/us/en/support/articles/000022173/wireless.html

Also tried with Admin , check local system policy , but very hard luck on this

But no luck.


windows-10-network
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SunnyQi-MSFT avatar image
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SunnyQi-MSFT answered SunnyQi-MSFT edited

Hi,

Thanks for posting in Q&A platform.

I noticed that the Wi Fi driver is a Intel driver, please understand the driver is a third party product which we're not familiar. I would suggest you could contact Intel support for further help. You could provide your Windows OS version to Intel support and request them to suggest a suitable driver with suitable version to compatible with your Windows OS version.

Here is the Intel wireless community for your reference:

https://community.intel.com/t5/Wireless/bd-p/wireless?profile.language=en
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this inform

Best Regards,
Sunny


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