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shankar431-9012 avatar image
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shankar431-9012 asked Crystal-MSFT commented

SCOM 2019: APM .NET Server-Side monitoring Configuration Error or Conflict

Hi All,

We have installed SCOM 2019 three days back and we are in the process of performing multihome for the SCOM agents.
However we do see below alerts in SCOM 2012 R2 and SCOM 2019 environmnets for the agents for which we have performed multihome.

FYI when we go to authoring pane and expand Management pack templates in .NET application performance monitoring View
we don't see any agents in both the Both SCOM 2012 R2 and SCOM 2019.

Alert name : APM .NET Server-Side monitoring Configuration Error or Conflict

Alert Description:
The APM Agent has encountered an error while processing APM .NET Server-Side monitoring configuration. This could be caused by an agent problem or by incorrect or conflicting configuration or thresholds specified in multiple templates for the same application.

We require your assistance.

Regards,
Ravi shankar

msc-operations-manager
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1 Answer

Crystal-MSFT avatar image
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Crystal-MSFT answered Crystal-MSFT commented

@shankar431-9012, The APM alert usually appears if one or more of the agents received contradicting configuration settings for the same application under APM monitoring.

From your description , I know the agent is multi-homed. And it belongs to several management groups and receives the configuration from them, the difference in the settings for the same application can cause a conflict. We can compare the settings and make them match or exclude this agent from the target APM group for one of the management servers.

Hope it can help.


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Hi Crystal,

Thank you for your response.
1)Currently in both the environments (SCOM2012 R2 and SCOM 2019) we dont have application getting monitored by the APM.
2)Can you please elobrate how to exclude the agent from the target APM group.(please share if any link descripting the steps)

Thanks in advance,
Ravi shankar

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@shankar431-9012, We can check the alert details and find out which rule or monitor is related and then try to do a overrate to disable it for our group:
https://docs.microsoft.com/en-us/system-center/scom/manage-mp-override-rule-monitor?view=sc-om-2019

Hope it can help.

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@shankar431-9012, Hope things are going well. I am writing to see if there's anything else we can help. If yes, feel free to let us know.

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