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KittisartBookSawangbumrung-0707 asked SwathiDhanwada-MSFT commented

Funnel Problem


I have a problem with Funnel that I created with custom events, it shows the error like the attached file, and the response code is 502. Do you have any idea what could be wrong?


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@KittisartBookSawangbumrung-0707 Thanks for reaching out. Can you please let me know if this is the first time that you have created the funnel ? If not, since when are you being prompted with error ? Also, have you checked if the custom events data is being displayed in Funnel Tab of Application Insights?

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Hi Swathi Dhanwada,

             Thank you for your help. Actually, our Funnel is broken since last month. Yes, I can see the custom events displays in the Funnel tab but I have the same issue when I switch to View mode as you can see in the attached files![80879-image.png][1]


[1]: /answers/storage/temp/80879-image.png

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SwathiDhanwada-MSFT avatar image SwathiDhanwada-MSFT KittisartBookSawangbumrung-0707 ·

@KittisartBookSawangbumrung-0707 This looks like more of UI issue. Have you tried this in different browsers? If you see this error on all of them, Please collect F12->console logs, network traces when you land on this dashboard. I would recommend engaging our technical support team to investigate further. Please file a support case using these steps.

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