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WSUS not updating itself

Hi everyone, We have WSUS running on Windows Server 2016 Standard Version 1607, which report status and push updates to other clients computers, but doesn't do it for itself, wsus server is not listed with other client computer on the wsus console and never received an update can someone help please ?

windows-server-update-services
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RitaHu-MSFT answered

Hello Grace Yin,

Thanks for your posting on Q&A.

I found the following error messages to share with you:
81797-1.png

81777-2.png

I also noticed that the windows Server 2016 client are trying to install cumulative updates in 2018. It seems that the windows server 2016 client missed some essential updates. It is recommended to install the latest updates(CUs and SSUs).

Please help to confirm whether the latest cumulative updates(kb5001633) and service stack updates(kb5001078) are installed on the client or not. If not, please try to install the latest CUs and SSUs first.

Then we could try to check for updates manually to report on the client.

Hope the above will be helpful.

Regards,
Rita


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AJTek-Adam-J-Marshall answered
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RitaHu-MSFT answered RitaHu-MSFT edited

Hello,

Did the WSUS Server point to itself correctly? Could we check the registry on as the below path?
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

Please help to confirm the WUServer and WUStatusServer are correct first.

Thanks for your cooperation. Have a nice day.

Regards,
Rita


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17316887 answered RitaHu-MSFT commented

Hi @AJTek-Adam-J-Marshall, IPv6 is turned on WSUS server

Hi @RitaHu-MSFT , I've checked the registry and WUServer and WUStatusServer have the same value as on other client computers that are reporting and updating well


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Could you mind to provide the Windows Update log to help to research further?

Thanks for your cooperation and understanding.

Have a nice day.

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17316887 answered 17316887 commented

80697-windowsupdate.log




Please find attached the log

NB : today I forced wsus server to check and download update from Microsoft instead of checking locally


windowsupdate.log (2.6 MiB)
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Thank you very much for your attached log.

I will do more research. I will inform you at once if there are any feedback about this case.

Thanks for your time.

Regards,
Rita

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okey dear , I will wait for your feedback

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17316887 answered

Thank You Rita,

WSUS server is now appearing in the WSUS console and syncing status after manually installing the latest CUs and SSUs and configuring proxy to bypass local URLs

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