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DonnieB-1901 avatar image
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DonnieB-1901 asked DonnieB-1901 answered

After update to 2004 and 20H2, my logitech customized mouse copy and paste buttons doesn't work in Hyper-V

I have a work machine and its host is running Windows 10 Enterprise. I just updated to 2004 and then 20H2. I have Hyper-V where I do my daily tasks running Windows 10 Enterprise 1909 for now on the VPC. After I updated my host, the buttons I had set in SetPoint to copy and paste when I press them only appear as the letters c and v in the VPC. The host copy and paste as expected. I've noticed if I RDP into another machine from my host, copy and paste doesn't work either, it just paste the letter c and v

I have everything checked under Integration Services in Hyper-V. Virtual PC Integration Components is not installed on VPC

windows-server-hyper-v
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From your description, we find the issue is related to Hyper-v, I would remove the tag of "msc-virtual-machine-manager-hyper-v", which represents deploying Hyper-v in SCVMM. And add the tag "windows-server-hyper-v" for you. Thanks!

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XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered

Hi,

I understand the issue is that after upgrade windows 10 to 20h2, the copy+paste does not work from host to VM. If there's any misunderstanding, please feel free to correct me.

I would like to know what is VPS, it seems not Hyper V components, would you please provide more information about VPC, so we can do more research about it. Besides, after upgrading, please check if the host and VM system is up to date, and if the drivers is updated, if not, please try to update them.

Thanks for your time!
Best Regards,
Anne


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DonnieB-1901 avatar image
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DonnieB-1901 answered

Hello Anne,

Thanks for the response. Copy+Paste does work from host to VM. The logitech mouse I have I can set copy and paste to a specific button to do it for me. I've bought a Microsoft Mouse and downloaded Microsoft Mouse and Keyboard Center to narrow the issue, but the problem persist

The default task for each button work on the VM. For example, Microsoft Mouse and Keyboard Center "Thumb Forward button" default to the task "Browser Forward". When I click it, the Browser goes forward. If I set the button to Copy, Ctrl+C, Shift+Insert, it doesn't copy.. it doesn't do anything (this happens in VM). If I highlight a word and hit the copy button, the letter c appears (this happens in RDP)

Sorry, I did not understand your statement about VPS. I've just updated the VM to 20H2 which is the reason for this extended reply. The host and VM are now on 20H2

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