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Zepi-8952 avatar image
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Zepi-8952 asked ·

Hotmail bug

When I try to log into my hotmail account it says "This Microsoft account does not exist. Indicate another account or get a new one " I'm not allowed to go to the screen to enter my password because it says the account doesn't exist. If I try to create the same hotmail account I'm trying to access it says "@ hotmail.com is not available. " The last loggin was like 1 or 2 weeks ago and I remember I deleted the messages of the last 3 - 4 years because it was full of garbage. I deleted them from the bin too. But there was many messages from a more distant past and I still want my account. The next try to log in was today, and I simply can't log in. It says "This Microsoft account does not exist. Indicate another account or get a new one " and if I try to create a new one with the same account it says "@ hotmail.com is not available. " I have my account and my password, it's simply bugged somehow. Can anyone help me or solve the bug please? I would like to enter my hotmail account again.

By the way, I can't tag this post properly because I can't write or select the right key words from the list. They are not there. So if any admin can change the key words I would appretiate it.

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Did you try to login to ‘outlook.com’? Make sure that your email address is entered correctly.

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Yes that's correct. I tried to log in at https://outlook.live.com/owa/
and yes I checked twice my email address and it was correctly typed.

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1 Answer

DSPatrick avatar image
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DSPatrick answered ·

Outlook.com (hotmail) is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail

--please don't forget to Accept as answer if the reply is helpful--


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