Outlook Login over Internet issue: You can't get there from here

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LiuLewisEXTNSBCNChengdu-9155 asked · Jun 05, 2020 at 05:01 AM

Outlook Login over Internet issue: You can't get there from here

When i opened outlook PC client via Internet (not corporate intranet), it pop-up a web window automatically,and asked me use MFA to authenticate. But when i entered corrected MFA username and password. it reported an error message You can't get there from here, this application contains sensitive information and can only be accessed from: - Devices or client that meet (my organization name) compliance policy.

But if i open outlook client via corporate intranet , the issue is not exsist.
Using a another corporate account login to my work PC ,and open outlook client via Internet the issue exsist as well.

anyone could help me ? thanks.

azure-active-directory

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JamesTran-MSFT · Jun 12, 2020 at 10:24 PM

@LiuLewisEXTNSBCNChengdu-9155

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Answer 1 · 2020-06-05T05:20:09.007Z

TKujala answered · Jun 05, 2020 at 05:20 AM

Have you checked the following steps?

https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-device-remediation

It seems that your PC or an user account doesn't meet the requirements for accessing services from the Internet.

You can also check that you have a correct additional security information assigned to your account.

https://account.activedirectory.windowsazure.com/proofup.aspx?proofup=1

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LiuLewisEXTNSBCNChengdu-9155 · Jun 05, 2020 at 05:52 AM

The first link list steps i have checked. no problem.
The second link, my additional security setting is work nomal.

but it seems that my issue is like this article. but i not sure. https://techcommunity.microsoft.com/t5/microsoft-teams/teams-login-issues-you-can-t-get-there-from-here/m-p/743949

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