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LeoJohnson-5897 avatar image
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LeoJohnson-5897 asked LuDaiMSFT-0289 commented

Windows Information Protection - Chrome won't reconize corporate data

Hi y'all,

In our test environment we are trying to setup Windows Information Protection with Enrollment.

Everything works like a charm: from Edge and the Office apps all corporate data is recognized as such and downloads of data are encrypted.

But, when using Chrome and Office Online, Chrome won't reconize corporate data and everything is downloaded without encryption.

What am I missing?

windows-10-securitymem-intune-general
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Does it permit download in the Google Chrome?
Google Chrome won't support Information Protection well and this is expected behavior. You will need to check with the Google team. However, the expected behavior is not allow download and using restricted contents when browser is not supporting it.

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Yes download is permitted, how do you block Chrome for using the corporate data?

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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@LeoJohnson-5897 Thanks for your explain.

As RahulJindal said, I add chrome as a protected app.
80591-image.png
Name: chrome
Publisher: O=GOOGLE LLC, L=MOUNTAIN VIEW, S=CA, C=US
Type: Desktop Apps
Action: Allow
Others are all set to "*"

Then I access the office online portal via chrome and download the attachment. I find that the attachment is downloaded with encryption. So it is suggested to try.
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

No this is not right!

Our users are opening Office Online Portal directly from the Chrome browser. Everything. like attachements from mail, files shared in Teams, are downloaded without encryption.

So again: the users are using Chrome browser only.

IWhen opening the Office Online Portal in Edge, than everyting is downloaded with encryption.

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@LeoJohnson-5897 According to your explanation, I have re-tested and modified my last answer. Please check. It is a reference. Thanks.

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@LeoJohnson-5897 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.


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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LeoJohnson-5897 published

@LeoJohnson-5897 Thanks for posting in our Q&A.

For this issue, we appreciate your help to collect some information:
1. Please show the screen shot of the settings in Windows Information Protection.
2. Please open the chrome app and then check if the enterprsie context for Chrome isn't personal in Task Manager > Details.
79968-image.png

If there is anything update, feel free to let us know.


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Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



image.png (38.1 KiB)
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5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Please see my screenshots attached to this message.

Do I need to add Chrome as a 'Protected App'? And will this be safe enough or do we need to worry with each new update from Google for Chrome?

Hope you could help me, this is getting very urgent.

80073-enterprisecontext.png80074-settings1.png80084-settings2.png80085-settings3.png80017-settings4.png


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Please see my screenshots attached to this message.

Do I need to add Chrome as a 'Protected App'? And will this be safe enough or do we need to worry with each new update from Google for Chrome?

Hope you could help me, this is getting very urgent.80098-enterprisecontext.png80064-settings1.png80132-settings2.png80065-settings3.png80086-settings4.png


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RahulJindal-2267 avatar image
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RahulJindal-2267 answered

Chrome is an unenlightened app and you will need to add it to the list of protected apps in order to protect corporate data.

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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.