question

msubramanyam-0003 avatar image
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msubramanyam-0003 asked DSPatrick commented

Cannot jpg files to virtual printer driver from Paint 3D

We have upgraded our Windows 10 PC from 19042.685 version to latest version 20H2 (19042.746).
After this upgrade, we have opened a jpg file with Paint 3D application, and printed to our virtual printer driver.
The Paint 3D could not print this file, and displays the below error message:

Message:
Can’t print
This device doesn’t support printing.


Note: In the previous version 19042.685, the same issue was not happening.

We have searched the Release notes of the above Windows update “19042.746” on the Internet.
But, we did not observe the any information from the release notes related to the above issue.

If anyone has come across similar issues as mentioned above, kindly share your knowledge / inputs on the below points:
a) How you have fixed those issues related to printing to Paint 3D, or
b) Which Windows update exactly causes the above printing issues / error messages.


Thanks and Regards,
SubramanyamM

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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Windows paint 3D is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-win_paint3d

--please don't forget to Accept as answer if the reply is helpful--




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Dear DSPatrick,
Thank you very much for replying and directing me towards correct location to post my question.

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You're welcome.

--please don't forget to Accept as answer if the reply is helpful--


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