question

WilliamGault-4070 avatar image
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WilliamGault-4070 asked JennyFeng-MSFT commented

Windows 10 update broke Windows, system restore fails with error (0x80070057) Source: AppxStaging Destination: %ProgramFiles%\WindowsApps

Last week Microsoft decided to replace a health Intel driver with a broken driver that I haven't yet identified. That's a problem for another day, currently I cannot restore my system to a working day as I receive the following error:



System Restore did not complete successfully. Your computer's system files and settings were not changed.

Details:

System Restore failed while restoring the directory from the restore point.
Source: AppxStaging
Destination: %ProgramFiles%\WindowsApps
An unspecified error occurred during System Restore. (0x80070057)



This was a perfectly healthy system prior to Microsoft breaking it with a bad driver update.

Things I've tried:

  • chkdsk and sfc, both report no problems, PC is healthy

  • Renamed %ProgramFiles%\WindowsApps

  • Other restore points, they all produce the same error


I'm not looking to wipe the computer or reset it, it was perfectly healthy, I'm looking for technically minded advice on how to navigate around Microsoft's bugs.

Thanks in advance!79914-screenshot.png



windows-10-general
screenshot.png (2.8 MiB)
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Hi,

Just checking in to see if the information provided was helpful.

If the reply helped you, please remember to accept as answer.
If no, please reply and tell us the current situation in order to provide further help.

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered JennyFeng-MSFT edited

@WilliamGault-4070
Hi,
0x80070057 most often has to do with the system partition not being correct if you used a 3rd party program and imaged the C partition only and not the system partition and the C then you'll have this error.

If it's a Microsoft back up see this> https://support.microsoft.com/en-us/kb/982736?wa=wsignin1.0
Hope above information can help you.

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WilliamGault-4070 avatar image
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WilliamGault-4070 answered JennyFeng-MSFT commented

It is not a Microsoft backup and I believe it was originally a fresh install of Microsoft Windows 10 build 1809 or 1903 and it has been upgraded since then to 1909 which is what it is now.

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Hi,
It is not a Microsoft backup that may be a little difficult.
You could try the methods below:
https://www.thewindowsclub.com/system-image-restore-failed-parameter-incorrect-0x80070057-bios-efi
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

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Jenny, this EFI based install was setup with the BIOS in EFI mode and the instructions at that link to clean the disk seem a bit extreme.

I believe at this point I will need to give up on Microsoft's software working correctly out of the box and will have to abandon my plan on their System Restore process working for me as it is clearly broken.

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I agree with you, it seems that system restore is no longer possible, and other methods are needed

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KapilArya avatar image
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KapilArya answered WilliamGault-4070 edited

Hello,

See if this fix helps you:

https://www.kapilarya.com/system-restore-failed-while-restoring-the-directory-from-the-restore-point-windows-10

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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I appreciate you trying to help but please note above "Renamed %ProgramFiles%\WindowsApps" - as in, I've already done this and it didn't work.

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