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PierrePeterNewell-4697 avatar image
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PierrePeterNewell-4697 asked joyceshen-MSFT commented

Mail Services

I want to switch my xxx@domain.com business email service from GoDaddy to My Microsoft account. i need to speak to an agent . Have questions and no time to spare in typing away at you.

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Hi @PierrePeterNewell-4697

Any update about your issue?

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joyceshen-MSFT avatar image
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joyceshen-MSFT answered

Hi @PierrePeterNewell-4697

You ccould use the Internet Message Access Protocol (IMAP) to migrate user email from Gmail, Exchange, Outlook.com, and other email systems that support IMAP migration. When you migrate the user's email by using IMAP migration, only the items in the users' inbox or other mail folders are migrated. Contacts, calendar items, and tasks can't be migrated with IMAP, but they can be by a user.

IMAP migration also doesn't create mailboxes in Microsoft 365 or Office 365. You'll have to create a mailbox for each user before you migrate their email.

Detailed information: Migrate your IMAP mailboxes to Microsoft 365 or Office 365

Or you could Import or migrate email from Gmail or another email provider to Microsoft 365.

In addition, if you want help with this, Contact Microsoft 365 for business support


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