Hi,
I have scoured the web for a solution to this issue, and tried every recommended solution - however nothing has worked.
The problem:
When users receive a new email whilst in their Server 2016 RDS environment, they do not receive any toast notifications from Outlook (Outlook is running INSIDE the RDS environment).
Upon investigation, Outlook does not even appear as an option in the Notification Centre under 'Get notifications from these apps'
Outlook Version: 2102 (Build 13801.20294 Click-to-Run) x64
Channel: Current
What has been tried:
Action Center 'Get notifications from apps and other senders' - ENABLED
Action Center' Hide notifications when duplicating my screen' - DISABLED
Check to ensure the 'Display a Desktop Alert' option is enabled in Outlook - TRUE
GPO for 'Remove Notifications and Action Center' - DISABLED
GPO for 'Turn off Quiet Hours' - ENABLED
Outlook Shortcut is visible in the Start Menu under 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs' - NO FIX
Copied a shortcut from a computer with a FRESH UNMODIFIED installation of Office into the 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs' directory - NO FIX
Completely uninstalls / reinstalled Office - NO FIX
Disabled Outlook 'Display Desktop Alert' option, restart Outlook and re-enable the option - NO FIX
However: Administrators in the exact same environment, on the exact same server DO receive toast notifications and Outlook DOES appear in the list of 'Get notifications from these apps' in the Notification Center.
I am out of options.
Can someone please suggest how i can get this working?

