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CliffordTan-8123 avatar image
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CliffordTan-8123 asked AnnaXiu-MSFT answered

Failing at installing Microsoft Visual c++ 2015-2019 Redistributable (x64) - 14.28.29913

I am trying to install microsoft visual c++ 2015-2019 and it failed. This is my log:

[0BD4:040C][2021-03-22T16:56:23]i001: Burn v3.10.4.4718, Windows v6.3 (Build 9600: Service Pack 0), path: C:\temp{245755DF-025C-46B2-8693-32B642D3FE59}.cr\VC_redist.x64 (1).exe
[0BD4:040C][2021-03-22T16:56:23]i009: Command Line: '"-burn.clean.room=C:\Users\Clifford\Downloads\VC_redist.x64 (1).exe" -burn.filehandle.attached=280 -burn.filehandle.self=388'
[0BD4:040C][2021-03-22T16:56:23]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Clifford\Downloads\VC_redist.x64 (1).exe'
[0BD4:040C][2021-03-22T16:56:23]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Clifford\Downloads\'
[0BD4:040C][2021-03-22T16:56:23]i000: Setting string variable 'WixBundleLog' to value 'C:\temp\dd_vcredist_amd64_20210322165623.log'
[0BD4:040C][2021-03-22T16:56:23]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913'
[0BD4:040C][2021-03-22T16:56:23]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[0BD4:1118][2021-03-22T16:56:23]i000: Setting version variable 'WixBundleFileVersion' to value '14.28.29913.0'
[0BD4:040C][2021-03-22T16:56:23]i100: Detect begin, 10 packages
[0BD4:040C][2021-03-22T16:56:23]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
[0BD4:040C][2021-03-22T16:56:23]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
[0BD4:040C][2021-03-22T16:56:23]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: Windows81_x86, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: Windows81_x64, state: Absent, cached: Complete
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: Windows8_x86, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: Windows8_x64, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete
[0BD4:040C][2021-03-22T16:56:23]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete
[0BD4:040C][2021-03-22T16:56:23]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[0BD4:040C][2021-03-22T16:56:23]i199: Detect complete, result: 0x0
[0BD4:1118][2021-03-22T16:56:27]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[0BD4:040C][2021-03-22T16:56:27]i200: Plan begin, 10 packages, action: Install
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to true.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[0BD4:040C][2021-03-22T16:56:27]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[0BD4:040C][2021-03-22T16:56:27]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[0BD4:040C][2021-03-22T16:56:27]i052: Condition '(VersionNT64)' evaluates to true.
[0BD4:040C][2021-03-22T16:56:27]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\temp\dd_vcredist_amd64_20210322165623_001_vcRuntimeMinimum_x64_rollback.log'
[0BD4:040C][2021-03-22T16:56:27]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\temp\dd_vcredist_amd64_20210322165623_001_vcRuntimeMinimum_x64.log'
[0BD4:040C][2021-03-22T16:56:27]i052: Condition '(VersionNT64)' evaluates to true.
[0BD4:040C][2021-03-22T16:56:27]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\temp\dd_vcredist_amd64_20210322165623_002_vcRuntimeAdditional_x64_rollback.log'
[0BD4:040C][2021-03-22T16:56:27]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\temp\dd_vcredist_amd64_20210322165623_002_vcRuntimeAdditional_x64.log'
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: Windows81_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0BD4:040C][2021-03-22T16:56:27]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0BD4:040C][2021-03-22T16:56:27]i299: Plan complete, result: 0x0
[0BD4:040C][2021-03-22T16:56:27]i300: Apply begin
[0BD4:040C][2021-03-22T16:56:27]i010: Launching elevated engine process.
[0BD4:040C][2021-03-22T16:56:29]i011: Launched elevated engine process.
[0BD4:040C][2021-03-22T16:56:29]i012: Connected to elevated engine.
[0B90:0BF4][2021-03-22T16:56:29]i358: Pausing automatic updates.
[0B90:0BF4][2021-03-22T16:56:29]i359: Paused automatic updates.
[0B90:0BF4][2021-03-22T16:56:29]i360: Creating a system restore point.
[0B90:0BF4][2021-03-22T16:56:29]i361: Created a system restore point.
[0B90:0BF4][2021-03-22T16:56:29]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{855e31d2-9031-46e1-b06d-c9d7777deefb}, options: 0x7, disable resume: No
[0B90:0BF4][2021-03-22T16:56:29]i000: Caching bundle from: 'C:\temp{3FFDADDF-4704-4EA7-90EC-EB9A87F847E1}.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache{855e31d2-9031-46e1-b06d-c9d7777deefb}\VC_redist.x64.exe'
[0B90:0BF4][2021-03-22T16:56:29]i320: Registering bundle dependency provider: VC,redist.x64,amd64,14.28,bundle, version: 14.28.29913.0
[0B90:0BF4][2021-03-22T16:56:29]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{855e31d2-9031-46e1-b06d-c9d7777deefb}, resume: Active, restart initiated: No, disable resume: No
[0B90:0740][2021-03-22T16:56:29]i304: Verified existing payload: Windows81_x64 at path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu.
[0B90:0740][2021-03-22T16:56:29]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache{EECDD137-13DA-46ED-ADA0-BDF7F8BE65B8}v14.28.29913\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
[0B90:0740][2021-03-22T16:56:29]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache{EECDD137-13DA-46ED-ADA0-BDF7F8BE65B8}v14.28.29913\packages\vcRuntimeMinimum_amd64\cab1.cab.
[0B90:0740][2021-03-22T16:56:29]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache{620A7633-7A09-42A8-8580-076A4483C4B0}v14.28.29913\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
[0B90:0740][2021-03-22T16:56:29]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache{620A7633-7A09-42A8-8580-076A4483C4B0}v14.28.29913\packages\vcRuntimeAdditional_amd64\cab1.cab.
[0B90:0BF4][2021-03-22T16:56:29]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
[0B90:0BF4][2021-03-22T16:57:04]e000: Error 0x80240017: Failed to execute MSU package.
[0BD4:040C][2021-03-22T16:57:04]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0BD4:040C][2021-03-22T16:57:04]i319: Applied execute package: Windows81_x64, result: 0x80240017, restart: None
[0BD4:040C][2021-03-22T16:57:04]e000: Error 0x80240017: Failed to execute MSU package.
[0B90:0BF4][2021-03-22T16:57:04]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{855e31d2-9031-46e1-b06d-c9d7777deefb}, resume: None, restart: None, disable resume: No
[0B90:0BF4][2021-03-22T16:57:04]i330: Removed bundle dependency provider: VC,redist.x64,amd64,14.28,bundle
[0B90:0BF4][2021-03-22T16:57:04]i352: Removing cached bundle: {855e31d2-9031-46e1-b06d-c9d7777deefb}, from path: C:\ProgramData\Package Cache{855e31d2-9031-46e1-b06d-c9d7777deefb}\
[0B90:0BF4][2021-03-22T16:57:04]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{855e31d2-9031-46e1-b06d-c9d7777deefb}, resume: None, restart initiated: No, disable resume: No
[0BD4:040C][2021-03-22T16:57:05]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No


@DarranRowe
I tagged you because saw you in another post, no worries if it is answered :D

c++vs-setup
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1 Answer

AnnaXiu-MSFT avatar image
0 Votes"
AnnaXiu-MSFT answered

Hi @CliffordTan-8123 ,

Welcome to Microsoft Q&A!

From your logs, I found the following error messages:
[0B90:0BF4][2021-03-22T16:56:29]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
[0B90:0BF4][2021-03-22T16:57:04]e000: Error 0x80240017: Failed to execute MSU package.

It seems be caused by the required update Windows8.1-KB2999226-x64.msu. It failed to install.

You can try to install the prerequisites of KB2999226: April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355).
Then, restart your computer and install the Visual C++ 2015-2019 Redistributable again.

Sincerely,
Anna


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