question

EricVarnado-8270 avatar image
0 Votes"
EricVarnado-8270 asked SharonZhao-MSFT commented

Teams Tasks

I created a list of Tasks under the General Group using the company installed version of Teams. a week later I went to view those tasks and they are not displaying anymore but I am still receiving Teams emails related to each of the tasks due dates etc. I can however view the tasks if I use the WEB version of Teams. Why is this happening.

office-teams-windows-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

SharonZhao-MSFT avatar image
0 Votes"
SharonZhao-MSFT answered SharonZhao-MSFT commented

@EricVarnado-8270,

It recommends you clear your client cache by deleting the content in %appdata%\Microsoft\Teams folder and try again. Meanwhile, make sure Teams client is the latest version.

If the suggestions above have no help, I want to confirm the following question with you:

Do you do any changes before this problem happened?

Does anyone else have the same problem?

Could you provide us a screenshot to know your situation clearly if possible?


If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@EricVarnado-8270
Do you have any further question on this topic now?
If the suggestion helps, please be free to mark it as an answer for helping more people.

0 Votes 0 ·

Sharon, Thank you for the follow-up. The problem has been resolved.
When the user added the app, Tasks by Planner he was able to locate the original Tasks he created.
Thank you for answering my request.
Eric

0 Votes 0 ·

@EricVarnado-8270
Thanks for your kindly sharing.
If you have any question about Microsoft Teams in future, please feel free to discuss with us in Q&A forum.
Have a nice day!

0 Votes 0 ·