question

RogerRoger-2394 avatar image
0 Votes"
RogerRoger-2394 asked saldana-msft edited

unable to install agent

Hi All

I am new to configuration manager, i am unable to install configmgr agent on couple of servers. i am trying to install from the admin console and as well as i tried to install locally by downloading the client from the path(\\primarysiteserver\SCCMClient). Below is the ccmsetup log under the path(C:\Windows\ccmsetup\Logs) for two servers. experts guide me to fix the issue

Server01 logs

WPJ Certificate not found ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
WPJ Certificate not found ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Failed to connect to policy namespace. Error 0x8004100e ccmsetup 3/22/2021 8:13:05 AM 7272 (0x1C68)
Failed to revoke client upgrade local policy. Error 0x8004100e ccmsetup 3/22/2021 8:13:05 AM 7272 (0x1C68)
Could not retrieve value for MDM_ConfigSetting . Error 0x80041013 ccmsetup 3/22/2021 8:13:05 AM 7272 (0x1C68)
WPJ Certificate not found ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
WPJ Certificate not found ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
MSI: Action 8:13:24: CcmRegisterEndpointRollback. In the event of a failed installation, this action rolls back the changes from CcmRegisterEndpoint. ccmsetup 3/22/2021 8:13:24 AM 6076 (0x17BC)
MSI: Action 8:13:46: CcmRegisterComponentsRollback. In the event of a failed installation, this action rolls back the changes from CcmRegisterComponents. ccmsetup 3/22/2021 8:13:46 AM 6076 (0x17BC)
MSI: Warning 25702. Failed to uninstall PrepDrvr.Sys for Software Metering Agent. ccmsetup 3/22/2021 8:13:50 AM 6076 (0x17BC)
MSI: Setup was unable to compile the file DiscoveryStatus.mof
The error code is 80041002 ccmsetup 3/22/2021 8:14:38 AM 6076 (0x17BC)
File C:\WINDOWS\ccmsetup{1990B09E-077D-46F9-G575-5UI675E12345}\client.msi installation failed. Error text: ExitCode: 1603
Action: CcmRegisterWmiMofFile.
ErrorMessages:
Setup was unable to compile the file DiscoveryStatus.mof
The error code is 80041002
ccmsetup 3/22/2021 8:14:51 AM 6076 (0x17BC)
==================================================================
Server02 log
Failed to get certificate subject name using type 6 [80092004] ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Failed to get certificate subject name using type 3 [80092004] ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Cannot get subject name for cert '(98YEDBF48F87CJUI9F4E334FA63A16D6D4F32044'. Ignoring it. ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
Failed to connect to policy namespace. Error 0x8004100e ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
Failed to revoke client upgrade local policy. Error 0x8004100e ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
CcmSetup failed with error code 0x80004004 ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
Download Update: A recoverable error has occurred. A retry attempt will be made. Error: 0x800706d9, Description There are no more endpoints available from the endpoint mapper.
, Context: The error occurred while the remote file was being processed.
. ccmsetup 3/22/2021 9:25:42 AM 3424 (0x0D60)

mem-cm-general
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

SimonRenMSFT-3639 avatar image
0 Votes"
SimonRenMSFT-3639 answered

Hi,

Thanks for posting in Microsoft MECM Q&A forum.

The error 80092004 means "Cannot find object or property".

Please try to run the following command line as Administrator:
ccmsetup.exe SMSMP=yourMP SMSSITECODE=Yoursitecode
For more information, please refer to: CCMSetup Install Switches

Thanks for your time.
 
Best regards,
Simon


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

RahulJindal-2267 avatar image
0 Votes"
RahulJindal-2267 answered

What command line are you using? Doesn’t look like the machine is able to communicate with the mp and pull down the sms certs.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

RogerRoger-2394 avatar image
0 Votes"
RogerRoger-2394 answered RogerRoger-2394 edited

i have used the below command line as well but no luck

"ccmsetup.exe" /mp:primarysiteserver.contoso.com /logon SMSSITECODE=ABC

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

RogerRoger-2394 avatar image
0 Votes"
RogerRoger-2394 answered JessicaP83-3315 commented

i am seeing the below errors

MSI: Action 1:42:10: SmsGenerateFailureMIF. ccmsetup 3/23/2021 1:42:10 AM 1848 (0x0738)
MSI: Warning 25702. Failed to uninstall PrepDrvr.Sys for Software Metering Agent. ccmsetup 3/23/2021 1:42:10 AM 1848 (0x0738)
MSI: Setup was unable to compile the file DiscoveryStatus.mof
The error code is 80041002 ccmsetup 3/23/2021 1:42:56 AM 1848 (0x0738)
File C:\WINDOWS\ccmsetup{JK88HUE1E-AF83-4031-B45F-1C65DD99C1E0}\client.msi installation failed. Error text: ExitCode: 1603
Action: CcmRegisterWmiMofFile.
ErrorMessages:
Setup was unable to compile the file DiscoveryStatus.mof
The error code is 80041002
ccmsetup 3/23/2021 1:43:08 AM 1848 (0x0738)
Next retry in 120 minute(s)... ccmsetup 3/23/2021 1:43:08 AM 1848 (0x0738)

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hello @RogerRoger-2394 , where do you get this error log? I only checked the C:\windows\ccmcache logs. Thanks

0 Votes 0 ·
RogerRoger-2394 avatar image
0 Votes"
RogerRoger-2394 answered KadirKeremKeremoglu-2972 commented

Below commands fixed the issue

1.Open CMD in the administrator command prompt
2.Navigate to C:\Program Files\Microsoft Policy Platform
3.mofcomp ExtendedStatus.mof

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi,

Thank you very much for your feedback and sharing. We're glad that the question is solved now. It may help others who have similar issue. If you have any questions in future, we warmly welcome you to post in Microsoft Q&A forum again.

Have a nice day!

Best Regards,
Simon

0 Votes 0 ·

JHi Everyone,

Thank you very much... very practical

best

0 Votes 0 ·