question

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12402023 asked 12402023 commented

Bitlocker USB stick

Hello , i put a bitlocker password on a USB stick but , now after i remove the stick from the pc and put it again it said the password is wrong and the recovery key is wrong too but i am sure of both of them the password and the recovery key that it is right . what to do now to remove the bitlocker or open the USB drive again . Thank you.

windows-10-general
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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered 12402023 commented

@JacobGrass-5619
Hi,
Have you made any changes to the pc or the USB?
Please try to use the command line"repair-bde -RecoveryKey  Volume:PathToRecoveryKey " to repair the BitLocker and use the command "manage-bde –unlock F: -recoverykey "G:\Backupkeys\recoverykey.bek" to have a test.
If the issue persists, please check the Event Viewer for any related error messages to troubleshoot this issue. 

For your reference:
Manage-bde: unlock
https://technet.microsoft.com/en-us/library/ff829854.aspx
Repair-bde.exe Parameter Reference
https://technet.microsoft.com/en-us/library/ee706528(v=ws.10).aspx#BKMK_recoverykey

Sometimes, BitLocker encrypted drive can be unlocked with correct password or BitLocker recovery key on another computer.

Hope above information can help you.

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SSengupta-4080 avatar image
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SSengupta-4080 answered 12402023 commented

What version of Bitlocker are you using?

Kindly go through the following ref:

Manage-bde: unlock


Repair-bde


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Hi it says "Manage-bed : ' is not recognized as an internal or external command ...

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Hi this is the version of the bitlocker 10.0.19041

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered 12402023 commented

Hi,
Sometimes, BitLocker encrypted drive can be unlocked with correct password or BitLocker recovery key on another computer.
I suggest you install all the latest updates before trying to unlock the BitLocker driver.
Sometimes different versions of different encryption methods can also cause this problem.
For your reference:
https://social.technet.microsoft.com/Forums/en-US/5f8ebc1d-5f82-4e33-822f-47cd2ea2fdd9/correct-bitlocker-password-recoverykey-cant-unlock-my-drive?forum=win10itprosecurity
While if the present BitLocker has been corrupted during the reinstalling process by coincidence, the data is lost. If there was some way to access the data without any of those things, then unfortunately the encryption would be effectively useless.
Hope above information can help you.

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Hello , still don't know how to work these things out if you willing to do it for me tell me other than that thank you for everything . tell me if you willing to do so , so we can contact each other .
Thanks.

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Hi,

If this problem is more urgent for you I still recommend that you open a case to Microsoft for further professional help.
https://support.microsoft.com/en-us/help/4341255/support-for-business

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12402023 avatar image 12402023 JennyFeng-MSFT ·
  Useless
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