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Chris-4250 asked AllenLiu-MSFT commented

ConfigMgr unable to connect to site database

I see many people have had this problem and a lot have been solved by applying correct permissions. In my case this has been working for about 5 years straight with no issues and permissions have not changed at all to my knowledge.

What are some other log files I can look at to locate a problem?

The only thing I have done thus far is restart the server and that has not resolved it.
I have 1 primary site and everything is on 1 box, SQL and primary site server are the same server.

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AllenLiu-MSFT answered AllenLiu-MSFT edited

Hi, @Chris-4250
Thank you for posting in Microsoft Q&A forum.
If the Logs folder has the wrong permissions the console will not connect.
We may check if the "C:\Program Files\Microsoft Configuration Manager\Logs" missing the administrators group and the system account? If yes, add them and grant full control for them.
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And we may refer to this article for more troubleshooting:
http://schadda.blogspot.com/2012/08/how-to-fix-issues-related-with_7.html
(Third-party link, just for your reference)


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Chris-4250 answered AllenLiu-MSFT commented

Wow, somehow SYSTEM lost all permissions to the logs folder........
Very weird, thank you! it is working now

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