Just something that I and other IT guy are unable to solve previously from November last year, for one of our staff. Our staff was mentioning about in some rare occasions, a few original emails from a Folder on Outlook 2013 which he would later forwarded them to his clients, after forwarding, these original emails ended up missing from that Folder where they originally located.
To avoid having encountering these issues again, The staff would instead copy the whole email content, paste them on a ‘New Email” box, add the recipient and then send, and has been doing so since then.
It “happens again”, this time on another staff as well who previously did not encountered any issues forwarding emails messages back then.
Is there any way to fix the issue as stated?