question

MichaelClarke-0936 avatar image
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MichaelClarke-0936 asked KarlieWeng-MSFT answered

Remote Desktop Session Host and Outlook logging

Platform RDS session Host Server 2016
Office 365 for Enterprise

Hello
We have a remote desktop session host with Office 365 Apps for enterprise installed. Outlook is creating log files for all users, even though the option is turned off in Outlook . We believe this may have been activated when the the Support and Recovery Assistant was used in the past to troubleshoot a problem. Registry entries suggested to turn this feature off at a user level (HKEY_CURRENT_USER) are not working. Registry entries relating to the Support and Recovery Assistant at (HKEY_LOCAL_MACHINE) are not present as the application was removed from the system.

Group policies are set to: Enable mail logging - Disabled


The logfile sizes are causing space issues o the UDP"S and we need to fix the issue.

Suggestions anyone?

Regards MISS

office-outlook-itproremote-desktop-servicesoffice-deployment
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1 Answer

KarlieWeng-MSFT avatar image
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KarlieWeng-MSFT answered

Hello @MichaelClarke-0936

Did you restore registry key ?

Seems to related with the following 2 registries:

HKEY_CURRENT_USER\Software\Microsoft\Office\xx.0\Outlook\Options\Mail
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\xx.0\Outlook\Options\Shutdown

And this blog may help you:
Outlook Logging folder consumes all disk space



Best Regards
Karlie

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