question

TDell987-6351 avatar image
0 Votes"
TDell987-6351 asked KarlieWeng-MSFT answered

Is the Microsoft remotewebaccess.com domain down - repair of RWA on Windows Server 2016 Essentials reports that it is unreachable?

I tested the remote web access to my Windows Server 2016 Essentials on Thursday 18 March. It was fine but has subsequently failed. Attempts to repair the remote web access fail with the wizard reporting that the remotewebaccess.com domain is unreachable. There doesn't seem to be anywhere one can look to see if there is a known issue.

windows-server-2016windows-server-essentials
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

KarlieWeng-MSFT avatar image
0 Votes"
KarlieWeng-MSFT answered

Hello @TDell987-6351

Maybe the solution from this thread works for you: https://docs.microsoft.com/en-us/answers/questions/319165/remotewebaccesscom-down-again.html
Many have report success after perform this solution : https://sbsland.me/category/computers-and-internet/troubleshooting/

Best Regards
Karlie


If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TDell987-6351 avatar image
0 Votes"
TDell987-6351 answered

Thank you. I am going to try the sbsland.me solution tomorrow when I can next get to the site. The question for Microsoft is why would 'many' have to apply such a solution on a product that is still in mainstream support?

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TDell987-6351 avatar image
0 Votes"
TDell987-6351 answered

@KarlieWeng-MSFT - Thank you. The sbsland.me solution worked as far as I could test without messing with people's work. We will have to see what happens when the ISP next rotates the dynamic IP.
However, having to add registry entries to fix changes by Microsoft to Microsoft's supplied DDNS set up on a mainstream supported product seems unacceptable. Would you or someone from Microsoft like to comment on its commitment to Windows Server 2016 support?

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

KarlieWeng-MSFT avatar image
0 Votes"
KarlieWeng-MSFT answered

Hi, I understand your feeling, Microsoft still needs improvements. and we are waiting for the official explanation from dedicated teams as well.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.