question

XavierLAMOTTE-5906 avatar image
1 Vote"
XavierLAMOTTE-5906 asked CameronMcDaniel-1643 commented

Problem with linking my personnal certification account to my professional one

Hi,

I don't know if i'm at the right place but i have a problem to link my certification account (perso) to my professionnal one.

To describe what i was trying to do :

  • Log on to https://docs.microsoft.com/en-us/ with my professionnal account

  • Go to my profil > "Certifications"

  • Click on the button "Connect certification profile"

  • Log on with my personnal account in the "pop-up"

The error is the following : " anonymized@user already has a profile"

I have try to ask the Microsoft Support from : https://support.microsoft.com/ but they said they can't help me.

Someone here can help ?

Thanks

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Hey, did you ever follow up on this issue? I'm having the same problem.

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. You can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--


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