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ThompsonDayo-4124 avatar image
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ThompsonDayo-4124 asked ThompsonDayo-4124 answered

Can't share my certification transcripts

Hello, I have been trying to share my certifications with my new employer but I keep coming up with this error. Sorry, we could not find your certification profile. Please Contact Support. After clicking on Contact Support, I get these messages. Your request has been blocked. This may be due to several reasons. 1. You are using a proxy that is known to send automated requests to Microsoft. Check with your network administrator if there is any proxy and what User-Agent they are sending in the request header. 2. Your request pattern matches an automated process. To eliminate, reduce the volume of requests over a period of time. 3. Reference ID: 18.454696b8.1616502438.31cdf63d

not-supported
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DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
your Microsoft Certification dashboard

and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--

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ThompsonDayo-4124 avatar image
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ThompsonDayo-4124 answered

Thanks, @DSPatrick.
I have posted the question on the Microsoft Certification Program forum.

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