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LukeWakefield-4836 avatar image
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LukeWakefield-4836 asked LukeWakefield-4836 commented

WUAUSERV - Stuck Stopping - Server 2016 only

I have 20+ servers across 4 different sites which Windows Update Service keeps stopping,

I have fixed all CSB Errors using DISM and downloading fresh set of WINSXS Files, but I still have servers that still resort back to STOPPING,

80735-image.png




Its driving me insane, I have logged a ticket via Action Pack, but no joy yet.

Any Suggestions?

Regards
Luke

windows-server-2016
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1 Answer

CarlFan-MSFT avatar image
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CarlFan-MSFT answered LukeWakefield-4836 commented

Hi Luke,
Have you tried to reset Windows Update components to check?
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
If we could use the command or process explorer to kill this service.
http://woshub.com/killing-windows-services-that-hang-on-stopping/
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

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Thanks,

I have done some of the items on that guide but not others, I will give it a go.

I have killed the service a few times, but after a day or two, it becomes stuck again. Strange its happening to so many servers across so many enviroments.

Cheers
Luke

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