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lord-vault avatar image
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lord-vault asked Mamatha-MSFT answered

AuthenticationError - Error authenticating with resource

Hello everyone,

I tried to contact MS support team and they just redirected me here and closed the ticket. I'm integrating MS Teams in our product. We have a verified OAuth app and during the authorize call, we are asking the following scopes to the user: OnlineMeetings.ReadWrite User.Read offline_access
A user is getting the following error when trying to create an online meeting:

 {
   "error": {
     "code": "AuthenticationError",
     "message": "Error authenticating with resource",
     "innerError": {
       "date": "2021-03-19T10:18:06",
       "request-id": "2a6ab435-d0cc-47f0-8868-fc1471c5e4e9",
       "client-request-id": "2a6ab435-d0cc-47f0-8868-fc1471c5e4e9"
     }
   }
 }

What does that mean and how do I remediate it? Is it a problem on MS side? Do I need to reauthenticate the user?

Thanks

office-teams-app-devmicrosoft-graph-teamwork
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hi @lord-vault, please check with the tenant administrator to see if you have the necessary license to access MS 365 resources

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@lord-vault please let us know if your issue has been resolved

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1 Answer

Mamatha-MSFT avatar image
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Mamatha-MSFT answered

Posting the Answer for better knowledge
Copying from @FionaMatu-8876 comments

please check with the tenant administrator to see if you have the necessary license to access MS 365 resources

5 |1600 characters needed characters left characters exceeded

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