question

JamesNoah-1417 avatar image
0 Votes"
JamesNoah-1417 asked SunnyQi-MSFT answered

Window wifi bug

There is a bug in my window 7 my wifi disconnects automatically from my computer..what should i do to prevent it from disconnecting???


windows-10-network
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

SunnyQi-MSFT avatar image
0 Votes"
SunnyQi-MSFT answered

Hi,

Thanks for posting in Q&A platform.

Please try the following methods to see if the issue can be resolved.

  1. Please update your Wi-Fi driver to see if the Wi-Fi still disconnects frequently.

  2. If the issue still existed, please uninstall your Wi-Fi adapter and let Windows install it automatically after a reboot.

  3. If the issue still existed, please uncheck the setting “Allow the computer to turn off this device to save power” on the Wi-Fi adapter properties under Advanced under “Power Management”.

  4. If the problem persists, you can try to restart and then reset the Wi-Fi AutoConfig service.

81025-image-1.png

And if the issue still cannot be resolved by the above options, please refer to methods in the following articles:

https://windowsreport.com/wifi-getting-disconnected-frequently-windows-8/
https://windowsreport.com/wi-fi-disconnects-windows-8-1/
Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Best Regards,
Sunny


If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


image-1.png (23.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.