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StevensonBlakeCBCCA-3499 avatar image
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StevensonBlakeCBCCA-3499 asked StevensonBlakeCBCCA-3499 commented

Failed to download content in SCCM for Office 365 Feature updates

Does anyone know how to troubleshoot this error in SCCM? I am trying to download content for the Office 365 Feature Updates on a Software Update Group and I keep getting this error. Any advice?

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RahulJindal-2267 avatar image
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RahulJindal-2267 answered StevensonBlakeCBCCA-3499 commented

Have you checked patchdownloader log? Also, are you able to download updates for other channels?

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I did and the issue was with our firewall blocking the connection to the microsoft download sites. I resolved this and now the application downloaded as it should.

Thanks!

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SunnyNiu-MSFT avatar image
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SunnyNiu-MSFT answered

@StevensonBlakeCBCCA-3499
Based on the above description, it is difficult for us to determine the specific cause.
Agree with what RahulJindal said, we may get more detailed message about the process of downloading software updates by checking PatchDownloader.log. This log will be generated when SCCM downloads the patch.


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