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SibusisoMathebula-0202 avatar image
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SibusisoMathebula-0202 asked olufemiaMSFT answered

Azure Passphrase

Hi Guys, I need to understand, is there another way of getting my Data back from Azure, I lost my passphrase, the passphrase is actually in the same backups that are on azure, why is microsoft making things so hard, like AZURE is my only source of backup, they must have at least other options to get my Data. This is taking a huge impact for my company, and i'm paying for these services, so please guys if anyone came across the same issues before, please I need your Help Many Thanks

azure-backup
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olufemiaMSFT avatar image
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olufemiaMSFT answered

Hello @SibusisoMathebula-0202 , sorry for the issue. the best & quickest path to recover your data is to engage our Azure Support channel since this requires additional sensitive information to resolve this. If you do not have a paid support plan then please send mail to AzCommunity@microsoft.com, include your Azure Subscription ID and a link to this thread and a member of my team will be able to assist you further. (add Attn:Femi to subject line)

For future reference, sharing this content on how to effectively use Azure to backup your data and implement a disaster recovery strategy to avoid costly interruptions to your business. Hope it helps.

Looking forward to your reply.



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