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VivianEersels-5717 asked VivianEersels-5717 edited

microsoft authenticator can't add work account

Hey,

I am trying to log in to office.com with my work account.
I get a message that a message has been sent to microsoft authenticator. I have that app but I can't install it as a work account, then I get the same message that a message has been sent to microsoft authenticator. So it got stuck somewhere.

I am the administrator of an office.com account and I can no longer log in to it, I keep getting the same message that a message has been sent to the app microsoft authenticator

I already called with Microsoft, they were going to call me back, but no response.
How do I get help?

microsoft-authenticator
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