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LeonardoAraCarlos-941 avatar image
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LeonardoAraCarlos-941 asked DSPatrick answered

Business and personal email link error!

Good morning everyone.

I am trying to link my personal account with the business account.

but this is an error when selecting the account to link (Below)
"You can only link accounts that do not have a registered profile. Select a different account or check out our solution guidelines for more details."

but when I access the account and go to the linked accounts area, nothing appears to me. (Bellow)

follow the support link that sent me here:
https://trainingsupport.microsoft.com/pt-br/mcp/forum/all/erro-v%c3%adnculo-email-empresarial-e-pessoal/c5168be0-e50a-44ad-877e-d3e097eadac5

windows-server
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Adding right tags/teams to assist.

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. You can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--



5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.