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Examen registration error

Hi team. I tried to schedule my exam AZ900 but the browser redirect to following message error: - https://examregistration.microsoft.com/error?s=ERROR_CANDIDATE_NOT_FOUND. I followed the activities they recommend to solve the error but they did not work for me. Is it possible that it fails because in my legal name I put a special character "é"? Can I change my legal name so that it does not have this special character? Thanks.

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DSPatrick answered

Microsoft Certification Program is supported on their own forums. You can request help with profile update in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Incorrect/Missing Information

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