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stevelapp-0141 avatar image
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stevelapp-0141 asked JeffYang-MSFT edited

phone outlook app emails stay in draft folder

From my outlook app running on a pixel phone all my sent emails stay in the draft folder and show up on my laptop outlook email also in the draft folder. So, i cannot send email from my phone. I have reloaded latest outlook app twice.

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1 Answer

JeffYang-MSFT avatar image
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JeffYang-MSFT answered

Hi @stevelapp-0141,

Welcome to our forum.

Does this issue only happened to your pixel phone? And can you successfully send emails out from your laptop Outlook?
According to your description, sounds like your issue is more related to your Outlook for mobile app. Please kindly understand that here we mainly focus on general issues about Outlook desktop client and know little about Outlook for mobile app. So, in order to better solve your issue, I would suggest you to post your issue to the dedicated forum for Outlook for Android.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and hope your issue could be resolved soon.


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