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DrewWilkinson-3902 asked ZhengqiLou-MSFT commented

not getting certain emails that i have received in the past

For 4 years I have received certain emails with no problem. Manly emails being invoices, bills, or confirmed payments to me. Now I'm not receiving any of them but I am receiving plenty other random emails. Any help is greatly appreciated as I am not the best with this type of stuff. Thanks

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Hi @DrewWilkinson-3902 ,

Could you please share more information with me?
What's the Exchange server version? Any changes recently did?
And what do you mean the Random emails are they like junks/spams?

A few concern about your issue:
1. Check your mailbox quota, if it's almost full or already that you may couldn't receive emails.
2. Could you send/receive emails normally? Test it with another account or mailbox.

Regards,
Lou


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Hi @DrewWilkinson-3902 ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

Regards,
Lou


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Hi @DrewWilkinson-3902 ,

It has been a long time since last reply, did these suggestions help you? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.

Regards,
Lou


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Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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