Unable to schedule my exam with Pearson VUE

AndresGonzalez-4494 1 Reputation point
2021-03-24T16:57:36.197+00:00

I keep getting this message while trying to schedule an exam, despite following the steps mentioned below: "We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: Use Internet Explorer (version 9 or above) or Edge Clear all cache and cookies Use the InPrivate option in Internet Explorer or Edge" I've also followed the steps mentioned to solve it, but they just told me to write my question through this channel.

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-03-24T17:42:24.953+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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