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AndresGonzalez-4494 avatar image
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AndresGonzalez-4494 asked DSPatrick answered

Unable to schedule my exam with Pearson VUE

I keep getting this message while trying to schedule an exam, despite following the steps mentioned below: "We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: Use Internet Explorer (version 9 or above) or Edge Clear all cache and cookies Use the InPrivate option in Internet Explorer or Edge" I've also followed the steps mentioned to solve it, but they just told me to write my question through this channel.

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DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

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