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swatisinghvi-2273 asked JamesTran-MSFT edited

PSI Page showing loading and not able to attempt my AZ 104 exam

Hi Team, Its been 10 days I have raised this issue with PSI team and no conclusion till yet. So raising my concern here. I scheduled my exam for AZ 104 on 13 March 2021. On the day of exam i was trying to load the PSI browser and it was not working .I waited for 2 hrs. to get it load and later got a mail from Microsoft that my Test score is 0 even when I actually didn't launch my exam. I want to get my exam reschedule but no response . What details can I provide Microsoft to get this reschedule immediately? If the issue cannot be solved, I will take this to the court of public opinion, and all the Microsoft influencers on Linkedin will be tagged in my post.

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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to Accept as answer if the reply is helpful--


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swatisinghvi-2273 answered DSPatrick commented

can you plz share the email id or link where I can post my issue and get it resolved

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You can ask for help directly in the cert forums that I linked above.




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