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AmitBadgujar-7293 avatar image
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AmitBadgujar-7293 asked joyceshen-MSFT commented

Gsuite to Office 365 Mailbox Migration- Error: MigrationPermanentException: The username or password for this account is incorrect.

I created batch file and trying to migrate mailbox migration from GSuite to Office 365.

But getting below error :

User status Data migrated: Migration rate: Last successful sync date: Error: MigrationPermanentException: The username or password for this account is incorrect. --> The username or password for this account is incorrect. --> Imap server reported an error during LoginCommand indicating that authentication failed: ‎'Invalid credentials ‎(Failure)‎‎'.

office-exchange-server-administrationwindows-server-migration
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Hi @AmitBadgujar-7293

Is there any update?

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The Column C i.e Password , Is it a password of GMAIL users or Office.com users?

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Hi

Column C is the app password for the user's Gmail mailbox.

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1 Answer

joyceshen-MSFT avatar image
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joyceshen-MSFT answered AmitBadgujar-7293 commented

Hi @AmitBadgujar-7293

Are you following the steps in this guide to migrate your users to o365? Migrate consumer Google Workspace (formerly G Suite) mailboxes to Microsoft 365 or Office 365

And according to your error informtion above, it indicates the issue is related to the incorrect emailaddress or password, so I would suggest you verify your CSV file again to make sure all the values are correct.


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· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

The Column C i.e Password , Is it a password of GMAIL or Office.com ?

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