question

KuheliBandyopadhyay-8922 avatar image
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KuheliBandyopadhyay-8922 asked JamesTran-MSFT edited

I am getting the below error

AADSTS50020: User account 'kubandyo.in.ibm@outlook.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d'(Microsoft Learning Identity Service) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

azure-ad-microsoft-account
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1 Answer

AlfredoRevilla avatar image
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AlfredoRevilla answered

Hello, the application you're trying to login does not support microsoft personal accounts (live.com Idp), you need a work or student account created or invited into the 'Microsoft Services' tenant.

For more help please reach @JamesTran-MSFT

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