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AbbyAlden-8022 asked AbbyAlden-8022 edited

Can not restore 2 Factor authentication

Hello,

I used the Microsoft Authenticator to save my 2FA profiles. After resetting my phone, I cannot restore them using the same email I used to back them up in the app, I get the error message below:

81659-2021-03-25-21-56-58.jpg



I don't have another personal email

Regards,

Abby

microsoft-authenticator
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